Support

Need help with DealMixer? Email us at support@dealmixer.app. We aim to reply within 2 business days.

Please include your device and OS version, the app version (found in the App’s More tab), and what you were doing. Do not email payment card numbers. We never need them.

Common questions

Where is my deal data?

Your inputs and saved deals are stored on your device only. We cannot see or recover them. Deleting the App deletes them. See the Privacy Policy.

How do I restore my Pro subscription?

Open the paywall or the More tab and tap “Restore purchases”. Use the same Apple or Google account you bought with.

How do I cancel my subscription?

Subscriptions are managed by Apple or Google, not by us. On iOS: Settings, your name, Subscriptions. On Android: Google Play, Payments & subscriptions, Subscriptions. For the annual plan’s free trial, cancel before the trial ends to avoid being charged. Deleting the App does not cancel a subscription.

How do I get a refund?

Refunds for App Store and Google Play purchases are handled by Apple and Google. Request one from them. We cannot issue refunds for store purchases.

Why don’t the numbers match my lender’s statement?

Results are estimates from the numbers you enter, and rounding or fees can differ. Always check against your documents. DealMixer is not financial, investment, tax, or legal advice. See the Terms of Use.

Report a bug or suggest a feature

Email support@dealmixer.app with steps to reproduce the problem.